Travel Outlook

Given our progressive approach to the voice channel - in terms of performance, training, transparency, testing, and the tools we provide to measure performance – Travel Outlook® has risen to become the premier hospitality voice reservations team in the hotel industry.  We are a hospitality company that takes reservations calls, and not a general call center with a handful of hospitality clients – and there is a significant difference.  We’re confident our team and approach will increase sales conversion and help to deliver effective communication between our client’s property and its guests, resulting in improved social media scores in addition to increased revenue.  In addition, we offer hospitality’s most life-like guest-led conversational AI assistant, Annette the Virtual Hotel Agent™.  Annette can understand the guest’s question 97% of the time, and using Generative AI, search the hotel’s database and other operational information to provide an instant response.  Labor savings with Annette is instant.